About us

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About us

If we say we’ll be there, we will be there!

We are a South Wales’ leading family run independent plumbing, heating & gas specialists. Based in Pontypridd. Trusted by our customers to keep them safe and warm wherever they are, every day of the year. Our expert and friendly team listen to, understand and respond to our customers, providing value for money, straightforward and worry-free solutions. Reliability and punctuality is paramount in our company. If we say we’ll be there, we will be there!

Kyle Jones

No job is too big

Our Work

We provide a friendly, yet professional service, always showing respect for your home. Our work is executed to a high specification by fully trained and qualified engineers. We have built a reputation as one of the most trusted and respected plumbing companies in the local area; our technical knowledge is underpinned by industry recognised qualifications.

We are different! Why? Because we understand the fears and frustrations when booking a plumber, asking for their hourly rates and not knowing how much your repair will cost seems to be the norm… Well not any more. We’ve got you covered with the same price, any day and any time.

cropped image of plumber and customer shaking hands in kitchen
Up Front Pricing

Our commitment to upfront pricing means that you know the total, exact cost before work begins, the price we offer is guaranteed, even if it takes us longer. There are no unforeseen material collection charges and no scary surprises when your plumbing bill arrives. We promise an honest job at an honest price.

Image of plumber man with equipment and clipboard working in apartment
Respect for your Property


Your home or business property is important to you. You want a plumber that respects it, and understands that you value cleanliness and tidiness. We guarantee that our engineers will leave your property clean and tidy when they finish, if you think they haven’t we’ll fix it free of charge!

Handsome plumber at the kitchen
Service with a smile

Being friendly is just a courtesy, and if you have an emergency in the middle of the night, service with a smile can make things just a little more bearable.

Young professional plumber in grey uniform working on the kitchen
Areas we cover


We service areas include, Pontypridd, Cardiff, Newport and RCT. 

For all your plumbing, heating and bathroom installation needs, call and speak with Aqua plumbing and heating specialists LTD today!